NDIS assistive technology: How to choose and fund the right equipment

Published at 16-01-2025 18:30:00

NDIS assistive technology: How to choose and fund the right equipment

Assistive technology (AT) plays a vital role in helping NDIS participants achieve greater independence, mobility, and participation in daily life. Whether it’s a piece of equipment, software, or a device that supports your specific needs, understanding how to choose and fund the right AT is essential. Here’s everything you need to know about navigating assistive technology within the NDIS.

What is assistive technology?

Assistive technology refers to tools, equipment, or devices designed to support people with disabilities in performing everyday tasks, achieving their goals, and improving their quality of life. AT can range from simple items to complex systems and is tailored to the unique needs of each participant.

Examples of assistive technology include:

• Wheelchairs, walking aids, and mobility scooters.
• Hearing aids and communication devices.
• Prosthetics and orthotics.
• Home modifications, like ramps or stairlifts.
• Low-cost items, such as grab rails, shower chairs, or kitchen aids.
• Technology solutions, like screen readers, specialized software, or environmental control systems.

How does the NDIS support assistive technology?

The NDIS provides funding for assistive technology under its "reasonable and necessary" criteria. This means that the AT must:

1. Be related to your disability.
2. Help you achieve your goals, participate in your community, or live more independently.
3. Represent value for money.
4. Be effective and beneficial for you.

Assistive technology is categorized into four levels of complexity and cost:

• Level 1 (Basic AT): Simple, low-cost items like non-slip mats or handheld magnifiers.
• Level 2 (Standard AT): More complex but readily available items like walking aids or hearing devices.
• Level 3 (Specialized AT): Items requiring professional advice or setup, such as powered wheelchairs or customized prosthetics.
• Level 4 (Complex AT): Highly customized solutions that require ongoing maintenance and support, like home automation systems or large-scale modifications.

Steps to choose the right assistive technology

1. Identify your needs
   • Start by assessing your daily activities, challenges, and goals. Consider:
     • What tasks are difficult or impossible without assistance?
     • How could specific tools or equipment make your life easier or safer?
2. Consult with a professional
   • Many types of AT require input from allied health professionals, such as occupational therapists, physiotherapists, or speech pathologists. These experts can:
     • Recommend the best AT to meet your needs.
     • Provide assessments or reports to support your funding request.
     • Help with fitting, training, or adjustments for your equipment.
3. Trial the equipment
   • Before committing to an AT purchase, try it out whenever possible. Trials allow you to:
     • Test whether the equipment meets your needs.
     • Ensure the device is comfortable, easy to use, and compatible with your environment.
4. Compare options
   • Research different products, suppliers, and costs. Ensure the AT you choose is durable, reliable, and represents good value for money.
5. Discuss with your NDIS plan manager or support coordinator
   • Your plan manager or support coordinator can guide you through the funding process, help you allocate funds, and ensure the AT aligns with your NDIS goals.

How to get funding for assistive technology through the NDIS

1. Check your NDIS plan
   • Your NDIS plan may already include funding for AT, particularly under the "Capital Supports" or "Core Supports" categories. Review your plan to see what funding is available and how it can be used.
2. Submit evidence to the NDIS
   • To access funding for AT, you’ll need to provide supporting evidence. This may include:
     • A report or assessment from an allied health professional.
     • Quotes from suppliers outlining the cost of the equipment.
     • Justification for why the AT is reasonable and necessary.
3. Request funding approval
   • Once you’ve submitted the required evidence, the NDIS will review your request. Depending on the complexity and cost of the AT, the approval process may take some time, so it’s important to plan ahead.
4. Purchase and implement your AT
   • After approval, you can purchase the AT through approved suppliers. Ensure you keep invoices and receipts for record-keeping and compliance purposes.

Low-cost assistive technology and self-management

If you need low-cost assistive technology (typically under $1,500), you may not require pre-approval from the NDIS. Participants with self-managed or plan-managed funding can purchase these items directly, provided they meet the reasonable and necessary criteria. Always consult with your plan manager or support coordinator to ensure compliance.

Tips for maintaining your assistive technology

1. Keep a maintenance schedule
   • Regular maintenance ensures your AT remains safe, reliable, and effective. Follow the manufacturer’s recommendations and schedule routine servicing for complex equipment.
2. Report issues promptly
   • If your AT requires repairs or replacement, contact your provider or supplier as soon as possible to minimize disruptions.
3. Review your needs regularly
   • As your goals or circumstances change, your AT requirements may also evolve. Discuss any changes with your healthcare professional during your NDIS plan review.

What to do if your AT request is denied

If your AT request is denied, you have the right to appeal the decision. Start by seeking clarification from the NDIS about why the request was rejected. You may then submit additional evidence or lodge a formal review of the decision.

Final thoughts

Assistive technology can have a transformative impact on your independence and quality of life. By choosing the right equipment and navigating the funding process effectively, you can maximize the benefits of your NDIS plan.