Payment Enquiries Form

Dear Providers,

At Just Plan Managers, we recognize the importance of timely payments and aim to process all payments within 3-5 business days. If it has not yet been 5 business days since you submitted your invoice, we kindly ask for your patience during this period.

If more than 5 business days have passed and you have not received payment, please fill out the form provided below. We will investigate and ensure a prompt response. Additionally, please be aware that starting in March 2024, the NDIA is taking more time to review claims before they are paid. This will extend payment timeframes by a minimum of 24 hours on top of existing turnaround times.

Thank you for your understanding and cooperation.

Please note: For each invoice issue, a separate enquiry must be submitted.

Best regards, Just Plan Managers.