Choosing the right plan manager
Published at 07-10-2024 03:30:00
Choosing the right plan manager
When it comes to managing your NDIS plan, selecting the right plan manager is crucial. With over a thousand businesses offering plan management services, finding one that meets your specific needs can be overwhelming. Whether you're a parent managing your child’s NDIS plan or looking for support for a specific disability, here are six essential qualities to consider when choosing the best plan manager:
1. Do they specialise in plan management only?
Your top priority should be a specialist plan manager. A company that focuses solely on plan management has no conflicts of interest and is dedicated to mastering this service. This ensures they’re highly knowledgeable and experienced in NDIS funding and processes, giving you peace of mind that your plan is in capable hands.
2. Do they have expertise in your disability or situation?
Look for a plan manager who understands your specific needs. For example, if you're a parent, choose one experienced in working with families and children. If you have a particular disability, find a plan manager who can demonstrate their expertise in managing similar cases. This personalised support can make a significant difference in how well your plan is managed.
3. Is their team based in Australia and available to help?
It's important to have a plan manager who’s accessible when you need help. Choose one with a human team based in Australia, ready to answer the phone and provide support. This is particularly useful when you have questions about your NDIS plan or need help with urgent issues.
4. Do they offer online access?
Keeping track of your NDIS claims, service agreements, and funding levels is essential. A good plan manager should offer an easy-to-use website that allows you to check your plan anytime, anywhere. This level of transparency is vital for ensuring your funds are managed correctly.
5. Do they monitor your spending?
A great plan manager will help you keep track of your spending, ensuring you don’t exceed your plan’s budget. They should provide clear reporting on your funding levels and alert you if your spending is getting too high. This proactive approach helps prevent any unexpected shortfalls in your funding.
6. How quickly do they pay providers?
Slow payment to providers can cause disruptions in your support services. Some plan managers hold onto funds for weeks before paying providers, which is unacceptable. Make sure your plan manager has a reputation for paying providers promptly to ensure your services continue smoothly.
Why choose plan management?
Managing the funds for an NDIS plan involves a lot of work, and if you choose to self-manage, it could take up to 25 hours per week. A plan manager takes care of all the admin, ensuring providers are paid on time and your funding is managed efficiently.
A skilled plan manager can help you maximize your NDIS funds, track your spending, and ensure you're accessing the services you need. Additionally, with plan management, you can access both NDIS registered and unregistered providers, giving you more options than NDIA management.
Why choose Just Plan Managers?
At Just Plan Managers, we excel in all the key areas that matter most to participants. Here’s why we’re the right choice for your NDIS plan management:
- Specialised Expertise: We focus exclusively on plan management, making us experts in navigating NDIS funding and helping you maximise your plan.
- Dedicated Plan Manager: You’ll always have a direct line of contact with your personal plan manager, who stays fully informed about your needs. No reception barriers—just a consistent, dedicated expert managing your plan.
- Tailored Support: Our team is experienced in supporting participants across various needs, ensuring personalised care for your unique situation.
- Easy Access with Planability: Our user-friendly Planability platform gives you real-time access to your NDIS plan, so you can easily track spending, claims, and funding levels.
- Proactive Spending Monitoring: We keep you updated on your budget, ensuring that you stay within your funding limits and get the most from your plan.
- Fast Payments: We prioritise prompt payments to providers, ensuring that your services run smoothly without interruptions.
With Just Plan Managers, you get a seamless, personalised plan management experience, with expert support and the tools you need to stay on top of your NDIS funding. Trust us to be your partner in making your NDIS journey smooth and stress-free.
Get in touch
If you have any questions, we'd love to help you out, call us on 1300 217 037 or email us at info@justplanmanagers.com.au and our friendly team will get back to you in no time.